At rajodi.com, we strive to provide the best customer experience. Please review our Refund & Cancellation Policy before placing an order.
1. Order Cancellation
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Orders can be canceled within 2 hours of placing the order by contacting our support team via email or WhatsApp.
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Once the order is processed or shipped, it cannot be canceled.
2. Refunds
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Refunds are processed only in case of:
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Damaged or defective product upon delivery
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Wrong item delivered
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Product not delivered within the committed timeframe
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To request a refund, please email us at harsh.ksharma1234@gmail.com with:
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Your order number
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Clear photos/videos of the issue (in case of damage or wrong product)
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Refunds will be credited to the original payment method within 7-10 working days
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3. Return Conditions
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Products must be unused, in original packaging, and returned within 7 days of receipt.
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Return shipping cost will be borne by the customer unless the return is due to our error.
4. Non-Refundable Items
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Personalized or custom-made products
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Items purchased during sales or clearance events